Job Title: Case Management and Court Administration Specialist
Location : São Tomé, Sao Tome And Principe
Application Deadline : 31-May-21 (Midnight New York, USA)
Type of Contract : IPSA (Regular)
Post Level : IPSA-10
Languages Required : English, French, Portuguese
Expected Duration of Assignment : 9 months
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Instructions to Applicants: Click on the “Apply now” button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit “submit application” tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.
Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
a) UNDP will cover the cost of travel of the individual to the duty station, as well as their return to their home upon completion of their services. Travel costs are covered only in the event that the function will be undertaken physically in the duty station and excludes working from home arrangements.
b) UNDP will provide transport to the field during the field mission to engage with the stakeholders in the proposed intervention areas in the country.
São Tome e Príncipe (STP) justice system remains relatively inaccessible for the vast majority of the public. Large case backlogs are overwhelming case management and court administration and undermining access to justice. The causes of the state of the justice sector are multiple: lack of capacity, external interference, outdated laws, incentives for delay, and complex procedures all combine to create a system which does not deliver speedy, affordable and trusted outcomes for the public.
Case management is an important and integral part of functioning of the judiciary. One of the core objectives of the Justice System Modernization Project (JSMP), design by UNDP and STP Ministry of Justice to modernize Justice in the country, is to facilitate affordable and timely justice for the people of STP by reducing case backlog, organizing judicial services and improve judicial offer, namely through better communication, coordination and cooperation between justice sector institutions. Monitoring systems that provide the relevant information in terms of case-load, categories of cases, breakdown per year of registration of cases, compliance with constitutional standards, and performance by individual officers are critical to administering the justice system.
To improve communication, coordination and cooperation between justice sector agencies, and as the first step towards eventual process re-engineering and discussions of more integrated data and case-file management, the JSMP, in partnership with United Nations University – Operating Unit on Policy-Driven Electronic Governance, will conduct a sector-wide business process mapping to take stock of the current processes within each of the core justice institutions, analyze existing processes and operations, as well as look at the design of immediate more efficient manual systems and the prospects for greater use of information communication technology.
UNDP STP seeks an international expert to technically support case management and court administration in São Tomé e Príncipe and assist UNU-EGOV in the business process mapping of the Justice System in STP.
The expert will closely work together with the project manager of the JSMP project and UNU-EGOV TEAM.
The Court Administration and Case management Specialist will report to UNDP Deputy Resident Representative, who manage the Governance Portfolio and oversight of Resident Representative due to importance of this project. The duty station for this position is in São Tomé.
Duties and Responsibilities
Scope of work
Working under the direction of UNDP’s Project Manager of the JSMP and GovRec portfolio manager, in close collaboration with UNU-EGOV and the government partners, the IPSA-holder will:
1. Analyse STP judicial system existing processes.
A. Understanding of existing processes (both formal and informal):
B. Understanding of Record Management:
C. Understanding of Document Management:
2. Develop streamlined processes.
Develop recommendations for proposed streamlined [re-engineered] processes covering all areas and findings of the analysis of existing processes with following key aspects:
3. Support decision-making and knowledge management.
4. Contribute to work planning, monitoring, and reporting exercises.
UN CORE VALUES AND COMPETENCES
Professionalism: Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Required Skills and Experience